How Language, Labor, and Life Become Global

Using India’s call centers as sites to study global change, Aneesh explores the careful work that goes into transforming language, labor, and life in order for global integrations to take place. While acknowledging the global economy’s functional triumphs, Aneesh argues that it is equally important to understand a resulting paradox: dysfunctions of a world gone zealously functional. This paradox suffuses the lives of call center agents, and increasingly, Aneesh argues, all our lives.