From 'Hearts and Minds' to 'Shock and Awe'

During the Vietnam War, winning the "hearts and minds" of the Vietnamese people was a key part of American military and pacification efforts. Ultimately, this strategy failed, but what lessons did American military and civilian leaders learn from this experience? How have these lessons been applied to wars in Iraq and Afghanistan, and to what effect? Join Jeremy Suri, history, as he reflects on how American leaders can improve upon past experiences.