Division of Continuing Studies: Public Safety
PWSA: Citizen/Customer Service
Event Details
Date
Wednesday, November 10, 2010
Time
8:30 a.m.-3:30 p.m.
Location
7725 W. North Ave., Wauwatosa, Wis.
Description
Learn to identify and respond to citizen needs, and deal with difficult or unrealistic demands, so that you can provide better service. Practice becoming a good listener and developing a way of thinking so that serving the people of your community becomes second nature.
Cost
$155 or $120 each for two or more
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