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Translanguaging And Public Service Encounters: Language Learning In A Library

Adrian Blackledge, Professor in Education Angela Creese, Professor in Education; University of Stirling, UK

Event Details

Friday, March 6, 2020
11 a.m.-12 p.m.
In this presentation, the authors contribute to ongoing theoretical debates about translanguaging by noting that normativity and pressure towards uniformity are as much part of languaging processes as creativity and flexibility. The presentation explores the information desk of a city library as a site for language learning. Using a linguistic ethnographic approach, the interactions between a customer experience and information assistant and the many library users were analyzed.