Virtual Teams in Gig Economy: An End-to-End Data Science Approach

The gig economy provides workers with the benefits of autonomy and flexibility, but it does so at the expense of work identity and co-worker bonds. In a series of studies, we develop a team formation and inter-team contest at a ride-sharing platform. We will introduce an end-to-end data science approach, combining methodologies from randomized field experiments, recommender systems, and counterfactual machine learning in this talk.