Lean Six Sigma for Service and Health Care Industries
Tuesday, October 31, 2017
7:30 a.m.-3:15 p.m.
Service industries are different. Insurance, banking, information technology, and health care are just a few of the many fields in which companies face a unique set of service-oriented process improvement challenges. When they aren’t properly addressed, these challenges can easily derail processes and create external and internal frustration and dissatisfaction. This course provides special tools and techniques that professionals in service industries can use to improve complex business systems.