Whenever possible, the university recommends that events and meetings continue to be held virtually; it is highly recommended that in-person events also allow for virtual participation by attendees who choose not to or are unable to participate in person. Any in-person events must follow campus policy for schools/colleges/divisions, and student organizations.
Lean Six Sigma for Service and Health Care Industries
Friday, March 23, 2018
Service industries are different. Insurance, banking, information technology, and health care are just a few of the many fields in which companies face a unique set of service-oriented process improvement challenges. When they aren’t properly addressed, these challenges can easily derail processes and create external and internal frustration and dissatisfaction.